Service

Wheelchair transport

Our wheelchair vans carry manual and power chairs up to 800 lb combined on a hydraulic lift. No transferring out of your chair, no lifting, and nobody folding it into a trunk. Every chair is secured at four points, and the rider gets their own lap and shoulder belt.

A driver fastening a retractable tie-down strap to the floor track at the wheel of a rider's wheelchair

What’s included

  • Hydraulic lift rated to 800 lb
  • Four-point wheelchair securement
  • Door-through-door assistance
  • Up to one escort rides free

How the trip runs

  1. 1

    Confirmation the night before

    A text confirms the pickup window, the driver's name, and the unit number of the van.

  2. 2

    Driver arrives and comes to the door

    No curbside drop-offs. The driver comes to the door and walks the rider out.

  3. 3

    Status updates as the trip runs

    Whoever is on the account gets a text when the driver is dispatched, when they arrive, and when the rider is delivered.

  4. 4

    Hand-off at the desk

    The rider is handed to reception, not left in a lobby. We text you when they're inside.

Wheelchair transport near you

Sample prices and the nearest hospitals for each community we serve.

MedCompass

Book a ride

Tell us the trip. Dispatch calls you back to confirm the price and pickup window.

Access and equipment notes only. Don’t include diagnoses here.

No card needed. Dispatch confirms price before the trip.