Resources
Guides worth reading before you book
No sales pitch, just the actual answers to what people ask us on the phone every day.
6 min read
Illinois Medicaid Transportation: How It Works
Who Illinois Medicaid covers for rides to medical appointments, who to call for managed care versus fee-for-service, prior approval, and what to have ready.
Read the guide →5 min read
How Much Does NEMT Cost in Chicago?
A plain breakdown of what wheelchair, ambulatory, stretcher and bariatric transport cost, what moves the price up or down, and when Medicaid covers it.
Read the guide →4 min read
What to Expect From a Hospital Discharge Ride
How discharge transport actually works: who calls it in, how fast a van can realistically get there, and what to have ready so nothing holds up the bed.
Read the guide →