Service

Ambulatory transport

For riders who can walk short distances and transfer into a seat, with or without a cane or walker. The driver meets you at your door, walks you to the van, and hands you off at the clinic desk rather than the curb.

A driver offering his arm to an older man with a cane on the front steps of his home, the van waiting at the curb

What’s included

  • Driver escort from door to vehicle
  • Walker and cane stowed and returned
  • Hand-off at the reception desk
  • Up to one escort rides free

How the trip runs

  1. 1

    Confirmation the night before

    A text confirms the pickup window, the driver's name, and the unit number of the van.

  2. 2

    Driver arrives and comes to the door

    No curbside drop-offs. The driver comes to the door and walks the rider out.

  3. 3

    Status updates as the trip runs

    Whoever is on the account gets a text when the driver is dispatched, when they arrive, and when the rider is delivered.

  4. 4

    Hand-off at the desk

    The rider is handed to reception, not left in a lobby. We text you when they're inside.

Ambulatory transport near you

Sample prices and the nearest hospitals for each community we serve.

MedCompass

Book a ride

Tell us the trip. Dispatch calls you back to confirm the price and pickup window.

Access and equipment notes only. Don’t include diagnoses here.

No card needed. Dispatch confirms price before the trip.