Chicagoland · Wheelchair · Stretcher · Bariatric · Courier
The ride shows up.
Every time.
With most transport companies, you help your mother into a van and then wait by a window hoping it shows up when it said it would. MedCompass runs on a different promise: a confirmed pickup window, a driver who calls ahead, and help from door to door on both ends of the trip, not just curb to curb.
We bill Medicaid managed care and the major NEMT brokers directly. One escort always rides free.
Dispatch
staffed 24/7
In a medical emergency, call 911. MedCompass provides non-emergency medical transportation only. We are not an ambulance service and cannot respond to emergency calls.
- services, every rate published
- 5
- communities served
- 40
- dispatch staffed
- 24/7
- escort rides free, every trip
- 1
Getting to an appointment should be the easy part.
For a lot of families, it is the hardest part. A parent who cannot drive anymore. A wheelchair that will not fit in anyone’s car. A dialysis schedule that does not move, three days a week, no matter what else is going on that week.
That is the whole job for us. We show up when we said we would, we help your person from their door to the right desk instead of leaving them at a curb, and we keep you in the loop the entire way.
- Door through door, not curb to curb
- The same driver on standing orders wherever we can manage it
- One escort rides free on every trip
- Drivers are employees, background checked and CPR certified
See a ride
A pickup, start to finish.
What we run
Five services. The price is on the page.
Every service below lists a base rate and a per-mile rate. You will not find out what it costs at the curb.
Wheelchair transport
Hydraulic lift, four-point securement, door-through-door.
From $68 + $3.85/mi
What’s includedAmbulatory transport
For riders who can walk and transfer with a steadying arm.
From $42 + $2.75/mi
What’s includedStretcher transport
Two attendants, full recline, for discharges and transfers.
From $325 + $6.50/mi
What’s includedBariatric transport
Equipment rated to 750 lb, booked with the room it needs.
From $175 + $6.00/mi
What’s included- New
Medical courier
Specimens, records and pharmacy runs, direct and chain-of-custody logged.
From $32 + $2.00/mi
What’s included
Why switch
Most NEMT sites ask you to call and hope.
We publish the numbers a comparison-shopping family or a discharge planner actually needs, up front, instead of behind a phone call.
Price before you book
Base rate + per-mile rate published for all five services
“Call for a quote”
Pickup window
Confirmed window, driver calls when close
A day, sometimes a four-hour block
Standing dialysis orders
Same driver and same van wherever possible
Whoever's on the board that day
Hospital discharge dispatch
Dedicated facility line, same-day capacity held back
General queue, same as a routine ride
Escort policy
One escort rides free, every trip
Seat availability, ask at pickup
Who calls us
Different people call for different reasons.
A daughter wants to know her mother got there. A discharge planner needs the bed back. A dialysis coordinator needs the chair to turn on time. We built for each of them instead of averaging everyone into one word.
Patients & families
You put your mother in a van and then hear nothing for an hour.
Every MedCompass trip gets a confirmed pickup window and a driver who calls when they're close. You get a text when your parent is picked up and another when they're delivered.
One escort always rides free, so someone can go along.
Hospitals & discharge planning
A bed stays occupied because transport is three hours out.
Facility accounts get a dispatch line that skips the queue, guaranteed discharge windows, and a named dispatcher who already has every trip your unit has booked today.
Same-day capacity held back for discharges, plus a dedicated facility line.
Dialysis centers
A missed ride means a missed session and a hospital admission.
Standing orders are locked to the same driver and the same van wherever possible, so your patients see a familiar face three times a week and your chairs turn on schedule.
Standing orders locked to the same driver and van wherever possible.
Skilled nursing & assisted living
Staff spend the morning on hold confirming pickups.
Book the whole week in one pass, then let it run. Your coordinator gets a single dispatch contact for every resident's trip and is only called when something actually needs a decision.
Bulk scheduling for up to 40 recurring trips at once.
Labs, pharmacies & facilities
A delayed specimen run means a redraw, a rerun, or a result the physician needed yesterday.
Medical courier runs are dispatched directly, not shared with other stops, with a signed chain-of-custody log at every handoff and a Business Associate Agreement on file. STAT pickups move within 30 minutes.
OSHA-trained drivers, temperature-controlled totes on every run.
40 communities, one dispatch desk
Chicago proper plus the western and northern suburbs, with scheduled longer runs into southeastern Wisconsin. If you do not see your town, call us anyway. We quote trips outside the area rather than turning them away.
- Chicago
- Cicero
- Berwyn
- Oak Park
- Forest Park
- Maywood
- Melrose Park
- Elmwood Park
- River Forest
- Broadview
- Bellwood
- Westchester
- La Grange
- Brookfield
- Riverside
- Lyons
- Summit
- Bedford Park
- Burbank
- Oak Lawn
- Evergreen Park
- Blue Island
- Alsip
- Palos Heights
- Orland Park
- Tinley Park
- Evanston
- Skokie
- Niles
- Morton Grove
- Lincolnwood
- Wilmette
- Des Plaines
- Park Ridge
- Elmhurst
- Villa Park
- Lombard
- Downers Grove
- Naperville
- Aurora
Book the ride. Then get on with your day.
A quote takes about a minute. You do not need an account to see a price, and there is no card until the trip is confirmed.