Services

Five services. Published rates.

Every service has a base rate and a per-mile rate listed on this page. If you are covered by Medicaid managed care or an NEMT broker, most riders pay nothing. We verify before the trip, not after.

Wheelchair transport

Our wheelchair vans carry manual and power chairs up to 800 lb combined on a hydraulic lift. No transferring out of your chair, no lifting, and nobody folding it into a trunk. Every chair is secured at four points, and the rider gets their own lap and shoulder belt.

  • Hydraulic lift rated to 800 lb
  • Four-point wheelchair securement
  • Door-through-door assistance
  • Up to one escort rides free
A driver fastening a retractable tie-down strap to the floor track at the wheel of a rider's wheelchair

Ambulatory transport

For riders who can walk short distances and transfer into a seat, with or without a cane or walker. The driver meets you at your door, walks you to the van, and hands you off at the clinic desk rather than the curb.

  • Driver escort from door to vehicle
  • Walker and cane stowed and returned
  • Hand-off at the reception desk
  • Up to one escort rides free
A driver offering his arm to an older man with a cane on the front steps of his home, the van waiting at the curb

Stretcher transport

For riders who cannot sit upright for the length of the trip. Two trained attendants handle every stretcher move, including stair carries where the building allows it. Common for hospital-to-facility discharges and inter-facility transfers.

  • Two attendants on every trip
  • Full-recline cot with rail restraints
  • Stair carry where access permits
  • Oxygen tank securement
Two crew members wheeling a rider on a stretcher out of a nursing facility toward the waiting van

Bariatric transport

Riders over standard equipment limits get a van built for it, with a wider lift, reinforced securement, and a bariatric chair rated to 750 lb. We schedule extra time so nobody feels rushed, and we confirm building access before the day of the trip rather than finding out at the door.

  • Lift and chair rated to 750 lb
  • Reinforced securement points
  • Extended appointment window
  • Access confirmed in advance
Two crew members steadying a bariatric wheelchair on the extra-wide hydraulic lift of the van

Medical courier

Direct, single-stop dispatch for lab specimens, medical records, pharmaceuticals and equipment moving between facilities. No shared routes and no waiting behind other stops. Routine runs are scheduled same day; STAT pickups dispatch within 30 minutes for a $25 rush fee. Every driver is OSHA bloodborne-pathogen trained, and a signed Business Associate Agreement is available for any account handling PHI.

  • Chain-of-custody log, signed at every pickup and drop-off
  • HIPAA Business Associate Agreement available for facility accounts
  • Ambient, refrigerated and frozen totes, plus dry ice on request
  • STAT dispatch within 30 minutes, or scheduled routine runs
  • Dispatch staffed 24/7, including weekends and holidays
A MedCompass courier handing a sealed specimen cooler to a laboratory technician who signs for it on a tablet

MedCompass

Book a ride

Tell us the trip. Dispatch calls you back to confirm the price and pickup window.

Access and equipment notes only. Don’t include diagnoses here.

No card needed. Dispatch confirms price before the trip.